Tue, 2 Apr, 2024

Tue, 2 Apr, 2024

Tue, 2 Apr, 2024

UX in conjunction with marketing

UX in conjunction with marketing

UX in conjunction with marketing

FarMart, a B2B Agri-tech start-up, sought to enter the B2C market by launching a sub-brand, FarMart Pantry, offering fresh produce directly to consumers.

The challenge was to establish a trustworthy brand emphasising transparency and traceability.

FarMart, a B2B Agri-tech start-up, sought to enter the B2C market by launching a sub-brand, FarMart Pantry, offering fresh produce directly to consumers.

The challenge was to establish a trustworthy brand emphasising transparency and traceability.

FarMart, a B2B Agri-tech start-up, sought to enter the B2C market by launching a sub-brand, FarMart Pantry, offering fresh produce directly to consumers.

The challenge was to establish a trustworthy brand emphasising transparency and traceability.

What I did

What I did

What I did

I built frameworks to help the marketing team position FarMart Pantry as a reliable and transparent brand in a competitive market, ensuring it resonates with health-conscious consumers.

I built frameworks to help the marketing team position FarMart Pantry as a reliable and transparent brand in a competitive market, ensuring it resonates with health-conscious consumers.

I built frameworks to help the marketing team position FarMart Pantry as a reliable and transparent brand in a competitive market, ensuring it resonates with health-conscious consumers.

How I did it

How I did it

How I did it

I studied data on the market to identify opportunities that would help me build a north star to help the marketing team use market and customer insights in order to inform their marketing efforts.

I studied data on the market to identify opportunities that would help me build a north star to help the marketing team use market and customer insights in order to inform their marketing efforts.

I studied data on the market to identify opportunities that would help me build a north star to help the marketing team use market and customer insights in order to inform their marketing efforts.

A table outlining competitor offerings

Competitive opportunity identification.

A table outlining competitor offerings

Competitive opportunity identification.

A table outlining competitor offerings

Competitive opportunity identification.

I developed a framework that would provide the marketing team with a way to guide content & copy creation allowing them to highlight the journey of produce from farm to table, emphasising freshness and source transparency in a way that would resonate with their audience.

I developed a framework that would provide the marketing team with a way to guide content & copy creation allowing them to highlight the journey of produce from farm to table, emphasising freshness and source transparency in a way that would resonate with their audience.

I developed a framework that would provide the marketing team with a way to guide content & copy creation allowing them to highlight the journey of produce from farm to table, emphasising freshness and source transparency in a way that would resonate with their audience.

A matrix that helps visually cateogrise ideas

Ideation matrix — avoid any idea that is placed in the middle.

A matrix that helps visually cateogrise ideas

Ideation matrix — avoid any idea that is placed in the middle.

A matrix that helps visually cateogrise ideas

Ideation matrix — avoid any idea that is placed in the middle.

I mapped the customer journey to guide the design of a traceability feature, which helped the team identify key innovation opportunities.

I mapped the customer journey to guide the design of a traceability feature, which helped the team identify key innovation opportunities.

I mapped the customer journey to guide the design of a traceability feature, which helped the team identify key innovation opportunities.

A screenshot of the FarMart Pantry website on an iPhone

Traceability feature — how customers discover the origin of their order.

A screenshot of the FarMart Pantry website on an iPhone

Traceability feature — how customers discover the origin of their order.

A screenshot of the FarMart Pantry website on an iPhone

Traceability feature — how customers discover the origin of their order.

Result

Result

Result

We successfully launched FarMart Pantry, achieving sales of over 100,000 units post-launch. The transparent approach fostered consumer trust, leading to increased brand loyalty and repeat purchases.

We successfully launched FarMart Pantry, achieving sales of over 100,000 units post-launch. The transparent approach fostered consumer trust, leading to increased brand loyalty and repeat purchases.

We successfully launched FarMart Pantry, achieving sales of over 100,000 units post-launch. The transparent approach fostered consumer trust, leading to increased brand loyalty and repeat purchases.

Filed under:

Projects

Filed under:

Projects

Filed under:

Projects